Privacy Policy

Version 1.0 – Last updated on 19-03-2025

At Lavinia London, we respect your privacy and are committed to protecting your personal data. This privacy policy explains what information we collect, why we collect it, and how we use it to enhance your shopping experience.

By using our website www.lavinialondon.com, you agree to our privacy policy. Lavinia London is not responsible for the privacy policies of external websites or third parties.

1. Information We Collect

We only collect personal data necessary to provide our services, including:

  • Name and contact details (such as email address and phone number)
  • Shipping and billing address
  • Payment details (securely processed via a payment provider)
  • Communication data if you contact our customer service

2. How We Use Your Data

We use your information for:

  • Processing and delivering orders
  • Customer service and communication
  • Improving our website and marketing
  • Legal compliance and fraud prevention

We do not combine this data with other personal information or use it for additional purposes without your consent.

3. Communication

When you contact us via email or our contact form, we may store these messages to assist you better in the future.

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies help us analyze visitor behavior and display relevant offers.

You can disable cookies in your browser settings, but this may affect the functionality of our website.

5. Sharing Data with Third Parties

We do not share personal data with third parties unless necessary to operate our services, such as:

  • Payment providers for secure transactions
  • Shipping partners for order fulfillment
  • Web applications to analyze website usage

All partners comply with GDPR regulations.

6. Your Rights

You have the right to:

  • Access, modify, or delete your personal data
  • Unsubscribe from our newsletter via the link at the bottom of every email
  • Contact us to request data removal

For any requests, please contact us at support@lavinialondon.com.

7. Changes to Our Privacy Policy

This privacy policy may be updated as our services or regulations change. We recommend reviewing this page regularly.

8. Contact Information

If you have any questions about our privacy policy, please contact us at: support@lavinialondon.com